Error Code
611
Problem Solving
15
Other Errors
This section describes the remedies when the following messages are displayed.
133-701
[Cause] Unavailable characters are included in Name, Company Logo,
Fax Comment, or Local Name and the characters are converted.
[Remedy] Enter available characters to Name, Company Logo, Fax
Comment, or Local Name.
When the available characters are not clear, enter alphanumeric
characters only.
133-710
[Cause] When printing the received fax document, the paper loaded on
the bypass tray was used for printing because the specified tray
could not be used.
[Remedy] Take one of the following measures:
z
Load paper available for printing the received fax document:
A3SEF , A4LEF , B4SEF , B5LEF , A4SEF , A5SEF
, B5SEF , 8.5 X11”SEF , 8.5 X 13”SEF , 8.5 X 14”SEF ,
11 X 17”SEF , 8.5X 11”LEF , 5.5 X 8.5”SEF .
z
Use a paper type available for printing the received fax
document:
plain paper, bond paper, recycled paper, side 2 paper, user-
defined custom paper.
z
Confirm the settings by selecting [Tools] > [Fax Service
Settings] > [Fax Control] > [Receiving Paper Size].
1) Select [Receiving Paper Size] > [Tray Mode] to add a tray to be
used for printing the received fax documents.
2) Set up paper so that the tray specified for [Tray Mode] can be
used for printing the received fax documents.
If the error still is not resolved, contact our Customer Support
Center.
ErrorMessage Cause and Remedy
A fault has occurred.
Switch off the machine.
(xxx-yyy)
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the
touch screen is blank, and then switch the machine
power on again.
If the message persists, record the content displayed
for [(xxx-yyy)]. Then immediately switch the main
power and power off, make sure that the touch
screen is blank, and then contact our Customer
Support Center.
Completed with an error.
(xxx-yyy)
[Cause] An error occurred, and the operation terminated
abnormally.
[Remedy] Execute the operation again.
A fault has occurred. The
machine has rebooted.
Select [Close]. If the
problem persists, call for
service.
(xxx-yyy)
[Cause] An auto-recoverable internal error occurred, and the
machine restarted automatically.
[Remedy] Select [Close] to use the machine normally. If the
error still is not resolved, contact our Customer
Support Center.
Error Code
Cause and Remedy
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