220 6 Troubleshooting
016-721 An error occurred while processing a print job. This may be caused by the following.
1 Printing with auto tray selection is specified while [Not Selected] is set for all paper on
[PaperTypePriority] under [Printer Settings] setting the control panel.
2 ESC/P command error
For 1 above, when printing with auto tray selection, select any paper setting other than [Not
Selected] for [PaperTypePriority]. Also note selecting a user-defined paper causes [Not Selected]
to be set for [PaperTypePriority] automatically. For 2 above, check the print data.
Refer to
• Paper Type Priority setting: “ [PaperTypePriority]” (P. 176)
016-726 The print language could not be selected automatically though [Auto] is selected under [Print
Mode] setting on the control panel.
Select the printer language using the control panel or command.
016-727 The print job turned out to be zero (0) page, so the printer could not save it on the HDD Extension
Kit (optional).
Try printing again after disabling [Blank paper economy] on the [Advanced Settings] tab of the
print driver. Also check if the document is not blank, and if it is blank, print it again after including
text in it.
016-728 The TIFF file included an unsupported tag.
Check the print data.
016-729 Printing could not be performed because the number of colors and resolution of the TIFF data
exceeded the allowable range.
Change the number of colors and resolution of the TIFF file and try printing again.
016-731 The TIFF data was cut off part way and could not be printed.
Try printing again.
016-732 The form specified by emulation is not registered.
Re-register the form and try printing again.
016-733 This error code may be caused by one of the following.
1 When sending e-mail, the IP address cannot be obtained from the character string to the right
of the @ mark in the addressee e-mail address .
2 When sending e-mail, the Internet address to the right of the @ mark cannot be resolved by
DNS.
For 1 above, check if the addressee e-mail address is entered correctly.
For 2 above, configure the DNS server address correctly.
016-738 Booklet was specified with PostScript, but a paper size that cannot be output is specified.
Specify a paper size that is supported for booklets and try printing again.
016-739 Booklet was specified with PostScript, but the document size/paper size combination is not
supported.
Specify a document size and paper size combination that supports booklets and try printing again.
016-740 Booklet was specified with PostScript, but a paper tray cannot be used for booklets is specified.
Specify a paper tray that can be used for booklets and try printing again.
016-741 The transition to the download mode failed.
If you are operating the control panel, try again one minute after completion. If this does not
resolve the problem, contact our Customer Support Center or your dealer.
016-742
016-743
The download data is not suitable for the printer.
Try again with the correct download data.
016-744 The cables connected to the printer may not be connected properly. Check whether the cables
are properly connected, and try again.
016-745 Some error occurred during the download. Contact our Customer Support Center or your dealer.
Error Code Cause/Remedy
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