222 6 Troubleshooting
016-760 An error occurred during PostScript processing. Perform either of the two following steps.
• If [High Resolution] is selected under [Image Quality] on the PostScript Print Driver, change it to
[Standard].
• Increase PS memory.
Note
• Extension system memory (optional) is required when using PostScript (optional).
Refer to
• [Image Quality]: Online help for the print driver
• PS memory: “[Allocate Memory]” (P. 184)
016-761 An error occurred while processing an image.
If the [Image Quality] setting on the [Image Options] tab is [High Resolution], change it to
[Standard] and try printing again. If this does not solve the problem, change the [Print Page Mode]
setting on the [Advanced Settings] tab to [On] and try printing again.
Refer to
• [Image Quality]/[Print Page Mode]: Online help for the print driver
016-762 The specified language emulation is not installed.
Under standard configuration, this printer can process the following types of data: ESC/P, PCL,
TIFF, and PDF.
016-764 Could not connect to the SMTP server.
Contact the server's administrator.
016-765 E-mail could not be sent because the SMTP server's the HDD Extension Kit (optional) is full.
Contact the server's administrator.
016-766 An error occurred on the SMTP server.
Contact the server's administrator.
016-767 E-mail could not be sent because an invalid e-mail address was specified for the addressee and
the SMTP server returned response codes 550, 551, or 553.
Check the address of the addressee and try sending again. If an error occurs again, contact your
system administrator.
016-768 Could not connect to the SMTP server because the printer's e-mail address is not correct.
Check the printer's e-mail address.
016-769 The SMTP server does not respond to delivery confirmation (DSN).
Send the e-mail without delivery confirmation (DSN).
016-781 Could not connect to the SMTP server when transferring a file.
Check the network cable connection.
016-790 The e-mail exceeded the maximum number of splits allowed when split-sending it, and therefore it
was not sent.
Increase the value of [Split count] under [Properties] > [Network Settings] > [Protocol Settings] >
[SMTP] on CentreWare Internet Services.
Refer to
• CentreWare Internet Services online help
016-792 The job history could not be obtained when printing the printer's Meter Report. The job history
does not exist.
016-798 The specified print job cannot be performed because there is a problem with the HDD Extension
Kit (optional).
Contact our Customer Support Center or your dealer.
016-799 The print data includes incorrect parameters. Check the print data and print options and try
printing again.
Error Code Cause/Remedy
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