Examples of poor print quality Recommendation
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Toner specks
• Make sure the media type setting in the driver
matches the type of paper you are using.
• Clean the drum cartridge.
• The toner cartridge may be damaged.
Replace the toner cartridge with a new toner cartridge.
• The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
• The fusing unit may be contaminated.
Contact Fuji Xerox customer service.
Hollow print
• Select Thick Paper mode in the printer driver or use
thinner paper than you are currently using.
• Select the appropriate media type in the menu setting.
• Check the machine’s environment. Conditions such as
high humidity can cause hollow print.
• The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
All black
• Clean the corona wire inside the drum cartridge.
• The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
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abcdefghijk
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White lines across the page
• Select the appropriate media type in the printer driver.
• Select the appropriate media type in the menu setting.
• The problem may disappear by itself. Print multiple
blank pages to clear this problem, especially if the
machine has not been used for a long time.
• Clean the drum cartridge.
• The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Lines across the page
• Clean the drum cartridge.
• The drum cartridge may be damaged.
Replace the drum cartridge with a new drum cartridge.
White lines, bands or ribbing across the page
• Check the machine's environment. Conditions such as
high humidity and high temperatures may cause this
print quality problem.
• Clean the drum cartridge.
• If the problem is not solved after printing a few pages,
replace the drum cartridge with a new drum cartridge.
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