Troubleshooting and tips
Acoustic error messages
Cause Troubleshooting
A beep sounds every few seconds
The battery is almost flat.
► Charge the battery.
Error messages on the screen
This section describes the error messages generated by the BIOS Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
i
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/cause Troubleshooting
► Please contact your sales outlet or our customer
service centre.
CMOS Battery Bad
If the error message occurs
repeatedly, the buffer battery in the
notebook is flat.
System CMOS checksum bad –
Default configuration used
The system configuration information
is incorrect.
► Switch the notebook off.
► Switch the notebook on.
► Enter the
BIOS Setup by pressing F2 .
► Select the Exit menu in the BIOS Setup.
► Select the entry
Load Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at
offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory
an error has resulted at the address
xxxx.
► Check whether the additional memory module has
been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are
incorrect.
► Start the BIOS Setup (Primary Master submenu) and
select the correct settings.
Keyboard controller error
► Switch off the notebook with the Suspend/Resume
button.
► Wait 3 to 5 seconds and switch the notebook back
on again.
A26391-K220-Z122-1-7619, edition 1 97
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