Fujitsu fi-8190

Images Turn Out Elongated
Check the following points
● Are the rollers clean? (page 323)
● Do the documents meet the paper requirements? (page 323)
● Are the brake roller and pick roller worn out? (page 323)
● Have you adjusted the magnification level? (page 324)
● Did you scan a booklet? (page 324)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
330) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Are the rollers clean?
Solution
Clean the rollers.
For details, refer to Daily Care (page 214).
● Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to Documents for Scanning (page 117).
● Are the brake roller and pick roller worn out?
Solution
Check the counters for the brake roller and pick roller.
● For fi-8190/fi-8290/fi-8170/fi-8270
Check the counters for the brake roller and pick roller with one of the following methods.
- Check the counters for the brake roller and pick roller in [5:Consumable counters] on the [Settings
Menu] screen of the operator panel.
For details, refer to How to Use Settings Menu (page 146).
- Check the counters for the brake roller and pick roller in the Software Operation Panel.
For details, refer to Checking the Sheet Counters (page 352).
● For fi-8150/fi-8250/fi-8150U/fi-8250U
Check the counters for the brake roller and pick roller in the Software Operation Panel.
For details, refer to Checking the Sheet Counters (page 352).
If necessary, replace the brake roller and pick roller.
For details, refer to Replacing the Brake Roller (page 233) and Replacing the Pick Roller (page 238).
Troubleshooting
323