Part of the Image Appears Missing in the Case Where the (Carrier) Sheet Is Used
Check the following points
● Did you place several small documents (such as photos or postcards) in the (Carrier) Sheet for scanning?
(page 329)
● Is the fold line of the document outside the range of the Carrier Sheet? (page 329)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
330) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Did you place several small documents (such as photos or postcards) in the (Carrier) Sheet for scanning?
Solution
Place only one document (such as a photo or postcard) at a time in the (Carrier) Sheet.
● Is the fold line of the document outside the range of the Carrier Sheet?
Solution
If the fold line of the document is outside the range of the Carrier Sheet, part of the image may appear
missing around the fold line.
Place the document so that the fold line of the document is placed about 1 mm inside from the edge of
the Carrier Sheet.
Troubleshooting
329
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