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A DVD movie will not play
• Make sure that the label or side you want to play is
facing up, then try again.
• Shut down and restart your convertible notebook.
• Clean the DVD. For more information, see “Cleaning CDs
or DVDs” on page 93.
• Make sure that the disc’s regional code and your DVD
drive’s regional code match.
• Make sure that a DVD player program has been installed
on your convertible notebook. For instructions on
playing a DVD, see “Playing music and movies” in your
online User Guide.
You cannot eject a CD or DVD
• Your convertible notebook must be turned on to
remove CDs and DVDs. If you do not want to turn on
your convertible notebook, manually eject the disc by
inserting an opened paper clip into the manual eject
hole. For the location of the manual eject hole, see
“Using a CD or DVD” on page 57.
Ethernet
Ethernet troubleshooting is covered under “Networks (wired)”
on page 135.
File management
A file was accidentally deleted
• Recover the file from the Recycle Bin by following the
instructions in “Deleting files and folders” in your online
User Guide.
Caution
If a file was deleted while holding down the SHIFT key or if the
Recycle Bin has been emptied, the file cannot be restored.
Help
For more information about restoring deleted files, click or tap
Start, then click or tap Help and Support. Type the keyword System
Restore in the Search Help box, then press E
NTER.
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