CHAPTER 9: Troubleshooting
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4 If the printer status is Offline, right-click or
button-tap the name of the printer you want to use,
then click or tap Use Printer Online to set the
printer to work online.
• Wait until files have been printed before sending
additional files to the printer.
• If you print large files or many files at one time, you
may want to add additional memory to the printer. See
the printer documentation for instructions for adding
additional memory.
You see a “Printer is out of paper” error message
After adding paper, make sure that the printer is online. Most
printers have an online/offline button that you need to press
after adding paper.
Sound
You are not getting sound from the built-in speakers
• Make sure that headphones are not plugged into the
headphone jack.
• Make sure that the volume control on your convertible
notebook is turned up. For more information about
using your volume control, see “Adjusting the volume”
on page 50.
• Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see “Adjusting the volume” on page 50.
• Make sure that Mute controls are turned off.
Status indicators
The status indicators are not functioning
• Make sure the status indicators are turned on. Press
F
N+F1 to toggle the indicators.
Help
For more information about troubleshooting sound issues, click or tap
Start, then click or tap Help and Support. Type the keyword sound
troubleshooting in the Search Help box, then press E
NTER.
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