CHAPTER 9: Troubleshooting
140
Pointing device
See “Touchpad or pointing device” on page 143.
Power
Your convertible notebook is not working on AC power
• Make sure that your AC power adapter is connected
correctly to your convertible notebook. For instructions
on connecting the AC power adapter, see “Connecting
the AC adapter” on page 18.
• If your convertible notebook is plugged into a surge
protector, make sure that the surge protector is
connected securely to an electrical outlet, turned on,
and working correctly. To test the outlet, plug a working
device, such as a lamp, into the outlet and turn it on.
• Make sure that the AC power adapter cables are free
from cuts or damage. Replace any damaged cables.
Your convertible notebook is not working on battery power
• Check the power management settings. For more
information about using power management settings,
see “Changing convertible notebook power settings” on
page 76.
• Make sure that the battery is installed correctly. For
instructions on inserting your battery, see “Changing
the battery” on page 71.
• Make sure that the battery is fully recharged. For more
information about recharging the battery, see
“Recharging the battery” on page 70.
• Make sure that the battery is calibrated correctly. For
instructions on recalibrating your battery, see
“Recalibrating the battery” on page 72.
• Let the battery return to room temperature.
Printer
Help
For more information about printer troubleshooting, click or tap Start,
then click or tap Help and Support. Type the keyword printer
troubleshooting in the Search Help box, then press E
NTER.
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