Support
Technical Support
If you purchased this product through an Authorized Channel Partner, please contact them directly.
General Contact Information
Online Technical Support and GlobalCare: 1Hwww.ge-ip.com/support
Additional information:
2H 3Hwww.ge-ip.com
Technical Support
If you have technical problems that cannot be resolved with the information in this guide, please
contact us by telephone or email, or on the web at
4Hwww.ge-ip.com/support
Americas
Online Technical Support: 5H6Hwww.ge-ip.com/support
Phone: 1-800-433-2682
International Americas Direct Dial: 1-434-978-5100
Technical Support Email:
7H8Hsupport.ip@ge.com
Customer Care Email:
9H10Hcustomercare.ip@ge.com
Primary language of support: English
Europe, the Middle East, and Africa
Online Technical Support: 11H12Hwww.ge-ip.com/support
Phone: +800-1-433-2682
Technical Support Email:
13H14Hsupport.emea.ip@ge.com
Customer Care Email:
15H16Hcustomercare.emea.ip@ge.com
Primary languages of support: English, French, German, Italian, Czech, Spanish
Asia Pacific
Online Technical Support: 17H18Hwww.ge-ip.com/support
Phone: +86-400-820-8208
+86-21-3217-4826 (India, Indonesia, and Pakistan)
Technical Support Email:
19H20Hsupport.cn.ip@ge.com (China)
21H22Hsupport.jp.ip@ge.com (Japan)
23H24Hsupport.in.ip@ge.com (remaining Asia customers)
Customer Care Email:
25H26Hcustomercare.apo.ip@ge.com
27Hcustomercare.cn.ip@ge.com (China)