Goodwe GW10K-ES-C10 - Troubleshooting

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screws are installed tightly.
Check whether the equipment is
damaged or deformed.
equipment is
installed
securely.
Electrical
connection
Check whether the cables are
securely connected. Check
whether the cables are broken or
whether there is any exposed
copper core.
Once 6-12
months
Confirm the
reliability of
electrical
connections.
Sealing
Check whether all the terminals
and ports are properly sealed.
Reseal the cable hole if it is not
sealed or too big.
Once a year
Confirm that
the machine
seal and
waterproof
performance
are intact.
Battery
maintenance
If the battery is not used for a
long time or is not fully charged,
it is recommended to charge the
battery regularly.
Once/15 days
Protect the
battery's
lifespan.
11.5 Troubleshooting
11.5.1 Viewing fault/alarms information
All detailed information about faults/alarms in the energy storage system is displayed on
the SolarGo App, SEMS Portal App, and LCD display screen. If your product has any
abnormalities and no relevant fault information is seen on the SolarGo App, SEMS Portal
App, or LCD display screen, please contact the after-sales service center.
Viewing method one: LCD screen
Click or select the fault information icon on the screen to view energy storage system
alarms or fault information.
Viewing Method 2: SolarGo App
View energy storage system alarm information through Home>Parameters>Alarms.