13 Appendix
13.1 FAQ
13.1.1 How to conduct auxiliary detection for smart meters/CT?
Meter detection function, which can detect whether the CT of the meter is connected
correctly and the current operation status of the meter and CT.
Step 1: Access the detection page through Home > Settings > Electricity Meter/CT
Auxiliary Detection.
Step 2: Click "Start Detection" and wait for the detection to complete. Then, view the
detection results.
13.1.2 How to Upgrade the Device Version
Through the firmware information, you can view or upgrade the DSP version, ARM version,
BMS version, and communication module software version of the inverter. Some smart
dongles do not support software version upgrade via SolarGo App, and the actual situation
shall prevail.
Upgrade prompt:
When the user opens the APP, an upgrade prompt will pop up on the homepage, and the
user can choose whether to upgrade or not. If you choose to upgrade, you can complete
the upgrade by following the prompts on the interface.
Regular upgrade:
Step 1: Access the firmware information viewing interface through "Home" > "Settings" >
"Firmware Information".
Step 2: Click "Check for Updates". If there is a new version, complete the upgrade
according to the prompts on the interface.
Forced Upgrade:
The APP will push upgrade information, and users need to upgrade according to the
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