Restart the battery. If the problem
persists, please contact the after-
sales service.
Please check if the battery model
matches. If not, please contact the
after-sales service center.
Restart the battery. If the problem
persists, please contact the after-
sales service.
Open contact
sticking fault
Contact the after-sales service.
Restart the battery. If the problem
persists, please contact the after-
sales service.
Component
temperature
fault
Power off and wait for 2 hours. If
the problem persists, please
contact the after-sales service.
Restart the battery. If the problem
persists, please contact the after-
sales service.
Hardware
overcurrent
fault
Restart the battery. If the problem
persists, please contact the after-
sales service.
Restart the battery. If the problem
persists, please contact the after-
sales service.
Inconsistency
of software
and hardware
versions
Please check if the battery model,
SN number, and software version
number match. If they do not
match, contact the after-sale
service.