Hologic ThinPrep - Page 151

TROUBLESHOOTING
6.10 ThinPrep
®
Integrated Imager Operator’s Manual
6
11309 Slide cannot be processed Recoverable Press OK. Attempt to reimage slide.
11310 Slide cannot be processed Recoverable Press OK. Attempt to reimage slide.
11311 Slide cannot be processed Recoverable Press OK. Attempt to reimage slide.
11312 Slide cannot be processed Recoverable Press OK. Attempt to reimage slide.
11400 Slide ID mismatch when com-
pleting review
Recoverable Press OK. See if the slide moved during review. Check
for obstruction to the slide ID reader.
11401 Slide is too dark to be pro-
cessed
Recoverable Press OK. Check for obstruction in the light path. Check
Koehler alignment. Attempt to reimage slide.
11402 Slide cannot be processed Recoverable Press OK. Check slide cleanliness and quality. Attempt
to reimage slide.
11403 Slide cannot be processed Recoverable Press OK. Check slide cleanliness and quality. Attempt
to reimage slide.
11500 Image camera device error Non-recoverable Press OK. Restart or shut down instrument and restart.
11501 Label reader device error Non-recoverable Press OK. Restart or shut down instrument and restart.
11502 Controller device error Non-recoverable Press OK. Restart or shut down instrument and restart.
11503 Stage device error Non-recoverable Press OK. Restart or shut down instrument and restart.
11504 Image camera device error Recoverable Press OK and continue on with a manual review, or
press Cancel and attempt to reimage the slide.
11600 Image camera connection
error
Non-recoverable Press OK. Restart or shut down instrument and restart.
11601 Label reader connection error Non-recoverable Press OK. Restart or shut down instrument and restart.
11602 Controller connection error Non-recoverable Press OK. Restart or shut down instrument and restart.
11603 Stage connection error Non-recoverable Press OK. Restart or shut down instrument and restart.
12100 Auto Scan thread startup error Non-recoverable Press OK. Restart or shut down instrument and restart.
12200 Database error Non-recoverable Press OK. Restart or shut down instrument and restart.
12201 Invalid database argument Non-recoverable Press OK. Restart or shut down instrument and restart.
12202 Invalid database operation Non-recoverable Press OK. Restart or shut down instrument and restart.
12203 Database null reference Non-recoverable Press OK. Restart or shut down instrument and restart.
Table 6.1: Integrated Imager Error Codes
Error
Number
Display Message Error Type Action