TROUBLESHOOTING
6.6
ThinPrep
®
Integrated Imager Operator’s Manual
ERROR HANDLING
Note:
Proper slide preparation is critical to the success of imaging by the Integrated Imager. If your
laboratory does any of the ThinPrep
®
slide preparation processes, please consult the appro-
priate user documentation that came with the equipment.
Recoverable Errors
Recoverable errors are system errors that the Integrated Imager can recover from with user interven-
tion. Usually they are errors that occur during the slide imaging process. They may be due to:
• slide preparation (slide quality)
fingerprints or dust on slide
slide label missing, damaged or illegible
mounting medium has bubbles or it is retracted under the coverslip
cell stain is too dark or too light
coverslip is the wrong size or thickness
• slide placement on the stage
slide is not registered tightly against slide holder edges
slide is oriented the wrong way
slide is tilted or uneven
slide moves due to unclean stage
• slide biology
specimen is too dense
specimen is too scant
specimen has badly shaped artifacts
• instrument or operator error
stage adjustment is not correct
10X objective is not in place
obstruction of the light path
obstruction of the slide ID reader
slide ID mismatch at conclusion of imaging
instrument malfunction
• calibration error
When such an error condition is detected, the instrument will stop operation and display a message
on the user interface. A system error is recorded in the System Error Log. Slide-related errors are
listed in the History Usage Report. The slide will not have been imaged.
You may attempt to image the slide again. If the second attempt produces the same error, the slide
will need to be manually screened.
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