Service
The company HORSCH would be pleased, if
your machine and our services would meet your
expectations.
If you encounter any problems, please feel free
to contact your sales partner.
The service sta of our sales partners and the
service employees at Horsch will always be
available for assistance.
In order to be able to solve technical problems
as quickly as possible, we ask you kindly to
support us.
Please help the service personnel by providing
the following information to avoid unnecessary
queries.
• Customer number
• Name of customer representative
• Name and address
• Machine model and serial number
• Purchasing date and operating hours or area
performance
• Type of problem
Warranty claim
processing
Warranty claim forms must be submitted to
HORSCH through your local HORSCH sales
partner.
Consequential damage
The machine has been manufactured by
HORSCH with greatest care. However, despite
the intended use deviations in placement quan-
tity up to total failure may be caused by e.g.:
• damage caused by external inuences
• wear of wear items
• missing or damaged cultivation tools
• incorrect travel speeds
• incorrect setting of the unit (incorrect connec-
tion, non-observance of setting tables).
• failure to comply with the operating instructions.
• neglect and improper care and maintenance
Therefore, it is crucial to always check your
machine before and during operation for correct
operation and adequate application accuracy.
Compensation claims for damages which have
not been caused by the machine, are excluded.
This also includes that any liability for conse-
quential damages caused by travel and operat-
ing faults, is excluded.
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