9
HP 8924C Support
Contacts
The documentation supplied with your test set is an excellent source of reference,
applications, and service information. Please use these manuals if you are experi-
encing technical problems:
• Applications information is included in the HP 8924C CDMA Mobile Station Test Set
Application Guide (HP P/N 08924-90021)
• Calibration and repair information are in the HP 8924C CDMA Mobile Station Test Set
Assembly Level Repair Manual - this manual (HP P/N 08924-90001).
If you have used the manuals and still have application questions, contact your lo-
cal HP Sales Representative.
Repair assistance is available for the HP 8924C CDMA Mobile Test Set from the factory
by phone and e-mail. Internal Hewlett-Packard users can contact the factory through
HPDesk or cc:Mail© (Lotus Corporation). Parts information is also available from
Hewlett-Packard.
When calling or writing for repair assistance, please have the following information
ready:
• Instrument model number (HP 8924C)
• Instrument Serial Number (tag located on the rear panel).
• Installed options - if any (tag located on the rear panel).
• Instrument firmware revision (displayed at the top of the screen when the Test Set is
powered up, and is also displayed on the CONFIGURE screen).
Support Telephone
Numbers:
1 800 827 3848 (Spokane Division Service Assistance, U.S. only)
1 509 921 3848 (Spokane Division Service Assistance, International)
1 800 227 8164 (HP Direct Parts Ordering, U.S. only)
1 916 783 0804 (HP Service Parts Identification, U.S. & Intl.)
Electronic mail (Internet): Spokane_Service@spk.hp.com
HP Desk: Spokane Service / HP1000/21
cc:Mail: SERVICE, SPOKANE /HP-Spokane,desk1
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