HP Elite x2 G8 User Manual

Thunderbolt (TB)............................................................................................................................................116
Storage...................................................................................................................................................................117
Hard drive or solid-state drive not recognized..............................................................................................118
No boot to operating system (no read-write error) ......................................................................................119
Read-write error ............................................................................................................................................119
Slow performance..........................................................................................................................................120
Blue screen (BSOD) error ...............................................................................................................................120
Noisy hard drive .............................................................................................................................................120
Mechanical .............................................................................................................................................................121
Noise (sound) .................................................................................................................................................121
Fan runs constantly .......................................................................................................................................122
Thermal shutdown (hot)................................................................................................................................123
Additional information ..................................................................................................................................................124
Acronyms ...............................................................................................................................................................124
Blinking lights and boot error codes .....................................................................................................................125
Processor not executing code........................................................................................................................125
BIOS recovery code unable to nd valid BIOS recovery image......................................................................126
Memory module error....................................................................................................................................126
Graphics Controller Error (No Controller) ......................................................................................................126
Failure System Board Error............................................................................................................................126
Intel Trusted Execution Technology (TXT) Error ...........................................................................................126
Sure Start unable to nd valid BIOS Boot Block image .................................................................................127
Sure Start has identied a problem (Manual Recovery Policy Set)...............................................................127
POST error messages and user actions.................................................................................................................127
Routine maintenance for performance improvement ..........................................................................................129
Common blue screen error messages...................................................................................................................130
Error message list..........................................................................................................................................130
Bug check symbolic names............................................................................................................................130
Microsoft general troubleshooting of Windows bug check codes................................................................130
Use Windows Debugging Tool ...............................................................................................................................131
Windows Software Development Kit (SDK)...................................................................................................131
Display issue: pixel anomalies...............................................................................................................................135
Cable management................................................................................................................................................136
Connector types.....................................................................................................................................................137
Flex cable .......................................................................................................................................................137
Horizontal cable insertion .............................................................................................................................138
Multiple-pin horizontal connector (LVDS cable to display panel) .................................................................138
Multiple-pin vertical connector (LVDS cable to system board).....................................................................138
8 Using Setup Utility (BIOS) ..................................................................................................................................................140
Starting Setup Utility (BIOS) ..........................................................................................................................................140
Updating Setup Utility (BIOS) ........................................................................................................................................140
Determining the BIOS version ...............................................................................................................................140
Preparing for a BIOS update ..................................................................................................................................141
Downloading a BIOS update ..........................................................................................................................141
Installing a BIOS update.................................................................................................................................141
9 Computer Setup (BIOS), TPM, and HP Sure Start...............................................................................................................143
Using Computer Setup...................................................................................................................................................143
Navigating and selecting in Computer Setup .......................................................................................................143
Restoring factory settings in Computer Setup......................................................................................................143
Updating the BIOS..................................................................................................................................................144
Determining the BIOS version........................................................................................................................144
Preparing for a BIOS update ..........................................................................................................................144
Downloading a BIOS update ..................................................................................................................145
Installing a BIOS update.........................................................................................................................145
Changing the boot order using the f9 prompt ......................................................................................................145
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HP Elite x2 G8 Specifications

General

Form factor	Convertible (Detachable)
Product type	Hybrid (2-in-1)
Product color	Silver
Country of origin	China
Market positioning	Premium
Original brand name	HP
HD type	3K2K
Color gamut	72 %
Display surface	Gloss
RGB color space	NTSC
Display diagonal	13 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	450 cd/m²
Display resolution	3000 x 2000 pixels
Display diagonal (metric)	33 cm
Numeric keypad	No
Pointing device	Clickpad
Internal memory	16 GB
Memory clock speed	4266 MHz
Memory form factor	On-board
Internal memory type	LPDDR4x-SDRAM
HP segment	Business
HP speaker type	HP Dual Speakers
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe, PCI Express
Storage media	SSD
SSD memory type	TLC
Total storage capacity	512 GB
Number of SSDs installed	1
Repairability index	8.4
Battery weight	190 g
Battery capacity	47 Wh
Number of battery cells	2
Discrete graphics card model	Not available
On-board graphics card model	Intel Iris Xe Graphics
Front camera HD type	Full HD
Antenna type	2x2
Wi-Fi standards	Wi-Fi 6 (802.11ax)
Bluetooth version	5.0
WLAN controller model	Intel Wi-Fi 6 AX201
WLAN controller manufacturer	Intel
Charging port type	USB Type-C
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Processor cache	8 MB
Processor cores	4
Processor family	Intel® Core™ i5
Processor threads	8
Configurable TDP-up	28 W
Processor frequency	- GHz
Processor cache type	L3
Configurable TDP-down	12 W
Processor boost frequency	4.4 GHz
Configurable TDP-up frequency	2.6 GHz
Configurable TDP-down frequency	1.1 GHz
AC adapter power	65 W
Operating system installed	Windows 11 Pro
Package depth	483 mm
Package width	69 mm
Package height	305 mm

Weight and Dimensions

Depth	221.9 mm
Height	14.2 mm
Weight	1170 g
Depth (tablet mode)	215.8 mm
Width (tablet mode)	289.3 mm
Height (tablet mode)	8.8 mm
Weight (tablet mode)	820 g