HPE ProLiant DL160 Gen10 - Remote Support

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HPE ProLiant DL160 Gen10 Server Maintenance and Service Guide 134

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Customer self repair8
- Parts only warranty service8
- Réparation par le client (CSR)8
- Service de garantie "pièces seules"9
- Riparazione da parte del cliente9
- Servizio di garanzia per i soli componenti9
- Customer Self Repair9
- Parts-only Warranty Service (Garantieservice ausschließlich für Teile)10
- Reparaciones del propio cliente10
- Servicio de garantía exclusivo de componentes10
- Customer Self Repair10
- Garantieservice "Parts Only"11
- Reparo feito pelo cliente11
- Serviço de garantia apenas para peças11
Illustrated parts catalog15
Mechanical components15
Access panel spare part16
DIMM guard spare kit17
Energy pack holder and fan blank spare kit17
Quick-release bezel ears spare part17
Rack rail spare part18
Miscellaneous blank spare parts18
Front bezel spare part18
System components18
Heatsink spare part20
First-generation Intel Xeon Scalable Processor spare parts20
Second-generation Intel Xeon Scalable Processor spare parts21
DIMM spare parts23
Media Module adapter spare parts23
Riser board spare parts23
Power supply spare parts24
Fan spare part24
System board assembly spare part24
Energy pack spare parts25
System battery spare part25
Drive backplane spare parts25
Serial port cable spare part26
Chassis intrusion detection switch spare part26
HPE Trusted Platform Module 2.0 spare part26
Front I/O cable spare parts26
Drive cable spare parts27
Removal and replacement procedures27
Safety considerations28
Electrostatic discharge29
Symbols on equipment29
Rack warnings and cautions32
Server warnings and cautions33
Preparation procedures34
- Prerequisites34
- About this task34
Server data backup34
Power down the server35
Extend the server from the rack35
- Prerequisites35
- About this task35
- Procedure35
Opening the cable management arm36
Remove the server from the rack37
- Prerequisites37
- About this task37
- Procedure37
Removing the front bezel38
- Procedure38
Remove the access panel39
- About this task39
- Procedure39
Removing the primary PCI riser blank40
- Prerequisites40
- Procedure40
Removing the primary PCI riser cage41
- About this task41
- Procedure41
Removing the secondary PCI riser cage42
- Procedure42
Removing the universal media bay blank43
- Prerequisites43
- Procedure44
Enable the enhanced cooling function44
- About this task44
- Procedure44
Removing and replacing the front bezel45
- Procedure45
- Results46
Removing and replacing a drive blank46
- About this task46
Removing and replacing a hot-plug drive47
- About this task47
- Procedure47
- Results48
Removing and replacing the quick-release bezel ears48
- Prerequisites48
- Procedure48
- Results50
Flexible Slot power supply replacement50
Power supply warnings and cautions51
DC power supply warnings and cautions51
Removing and replacing a Flexible Slot power supply52
- Prerequisites52
- About this task52
- Procedure52
- Results56
Removing and replacing a fan56
- About this task56
- Procedure56
- Results57
Removing and replacing a fan blank57
- About this task57
- Procedure57
- Results58
Drive backplane replacement58
Removing and replacing the 4 LFF drive backplane58
- About this task58
- Procedure59
Removing and replacing the 8 SFF drive backplane60
- About this task60
- Procedure61
- Results62
Removing and replacing the 2 SFF drive backplane62
- Prerequisites62
- About this task62
- Procedure62
- Results64
Removing and replacing the optical drive64
- Prerequisites64
- About this task64
- Procedure64
- Results66
DIMM-processor compatibility66
Removing and replacing a DIMM66
- Prerequisites67
- Procedure67
- Results67
Removing and replacing the DIMM guards67
- Prerequisites67
- Procedure67
- Results69
Removing and replacing the FlexibleLOM adapter69
- Prerequisites69
- Procedure69
- Results70
Removing and replacing the Media Module adapter70
- Prerequisites70
- Procedure70
- Results72
Removing and replacing an expansion card72
- About this task72
- Procedure72
- Results74
Removing and replacing a storage controller74
- Prerequisites74
- Procedure74
- Results76
Removing and replacing an M.2 SSD76
- Prerequisites76
- Procedure76
- Results77
Removing and replacing the energy pack and holder77
- Procedure77
- Results78
Front I/O assembly replacement78
Removing and replacing the LFF front I/O assembly79
- Prerequisites79
- About this task79
- Procedure79
- Results81
Removing and replacing the SFF front I/O assembly81
- Prerequisites81
- About this task81
- Procedure81
- Results84
Removing and replacing the chassis intrusion detection switch84
- Procedure84
- Results85
Removing and replacing the serial port85
- Prerequisites85
- Procedure85
- Results86
System battery replacement86
System battery information87
Removing and replacing the system battery87
- Procedure87
System board assembly replacement88
Removing the system board assembly88
- Prerequisites88
- About this task88
- Procedure89
Replacing the system board assembly92
- Prerequisites92
- About this task93
- Procedure93
Re-entering the server serial number and product ID96
- About this task96
- Procedure96
- Results97
HPE Trusted Platform Module 2.0 Gen10 Option97
Troubleshooting97
NMI functionality97
Troubleshooting resources98
Configuration resources98
Updating firmware or system ROM98
Configuring the server99
Configuring storage controllers100
Deploying an OS101
Configuring security102
Optimizing the server102
Server management102
Managing Linux-based high performance compute clusters103
Component identification103
Front panel components104
- Four-bay LFF hot-plug drive model104
- Eight-bay SFF hot-plug drive model104
iLO Service Port105
Front panel LEDs and buttons105
- Four-bay LFF hot-plug drive model105
- Eight-bay SFF hot-plug drive model106
Server UID LED107
Using the UID button to view the Server Health Summary107
- Prerequisites107
- About this task108
- Procedure108
Front panel LED power fault codes108
Rear panel components108
Rear panel LEDs109
PCIe expansion slot definitions110
PCIe slot description111
System board components111
System maintenance switch descriptions114
DIMM label identification114
Processor, heatsink, and socket components116
Drive bay numbering117
Four-bay LFF drive model117
Eight-bay SFF drive model with optical drive118
Eight-bay SFF drive model with two-bay SFF drive option118
Drive LEDs and buttons118
LFF low-profile drive LED definitions118
Smart Carrier (SC) drive LED definitions119
Fan locations120
Cabling121
Cabling guidelines121
- Before connecting cables121
- When connecting cables122
- When disconnecting cables122
Four-bay LFF drive model cabling123
Four-bay LFF drive backplane cabling124
Optical drive cabling126
Front I/O and thermal ambient sensor cabling126
USB 3.0 cabling127
iLO Service Port cabling127
Eight-bay SFF drive model cabling128
Eight-bay SFF drive backplane cabling128
Two-bay SFF SAS/SATA drive cage cabling130
Optical drive cabling131
Front I/O and thermal ambient sensor cabling132
USB 3.0 cabling132
iLO Service Port cabling133
M.2 SATA SSD cabling133
Controller backup power cabling135
Serial port cabling135
Energy pack cabling136
Chassis intrusion detection switch cabling136
Specifications137
Environmental specifications137
Mechanical specifications138
Power supply specifications138
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply138
HPE 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply139
HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply140
HPE 800 W Flex Slot Universal Hot-plug Low Halogen Power Supply141
HPE 800W Flex Slot -48VDC Hot Plug Low Halogen Power Supply142
Websites143
- General websites144
- Product websites144
Support and other resources144
Accessing Hewlett Packard Enterprise Support144
- Information to collect144
Accessing updates145
Remote support145
Warranty information145
Regulatory information146
- Additional regulatory information146
Documentation feedback146

HPE ProLiant DL160 Gen10 - Remote Support

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