ID Name Severity Cause Solution
2063 Cabinet
overtemp
erature
Minor Cause ID = 1
● The SUN2000 is
installed in a place with
poor ventilation.
● The ambient
temperature exceeds the
upper threshold.
● The SUN2000 is not
operating properly.
● Check the ventilation and
ambient temperature at the
SUN2000 installation
position.
● If the ventilation is poor or
the ambient temperature
exceeds the upper threshold,
improve the ventilation and
heat dissipation.
● If the ventilation and
ambient temperature are
normal, contact your dealer
or Huawei technical support.
2064 Equipme
nt fault
Major Cause ID = 1–12
An unrecoverable fault
occurs on a circuit inside
the SUN2000.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the alarm persists, contact your
dealer or Huawei technical
support.
2065 Upgrade
failed or
version
mismatch
Minor Cause ID = 1–6
The upgrade is not
completed normally.
1. Perform an upgrade again.
2. If the upgrade fails several
times, contact your dealer or
Huawei technical support.
2068 Battery
abnormal
Minor Cause ID = 1–4
● The battery is faulty.
● The battery is
disconnected.
● The battery switch trips
when the inverter is
operating.
1. If the fault indicator on the
battery is steady on or
blinking, contact the battery
dealer.
2. Check whether the battery
enabling, power, and
communications cable
connections are correct, and
whether the communications
parameters are consistent
with the RS485
congurations of the inverter.
3. Check whether the battery
auxiliary power switch is
turned on.
61440 Faulty
monitorin
g unit
Minor Cause ID = 1
● The ash memory is
insucient.
● The ash memory has
bad sectors.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the alarm persists, replace the
monitoring board or contact
your dealer or Huawei technical
support.
SUN2000-(3KTL-10KTL)-M1
User Manual 8 Maintenance
Issue 02 (2020-11-20) Copyright © Huawei Technologies Co., Ltd. 91