Maintenance
5-26  HPR800XD Auto Gas – 806500
Error code troubleshooting  –  error codes 160 to 180
Error code 
number
Name Description Corrective action
160
HPR cooler’s 
CAN fault 
HPR400XD
Only
Communication between 
the control board (PCB3 
in the power supply) and 
the cooler sensor board 
(PCB1 in the cooler) was 
interrupted for more than
1 second.
1.  Verify that the cable connections from the power supply to 
the cooler are good.
2.  Verify that D1 (+ 5 VDC) and D2 (+3.3 VDC) are 
illuminated on PCB1 inside the cooler.
3. Verify that the CAN bus LEDs, D7 and D8 are blinking.
161
Maximum 
coolant flow 
has been 
exceeded
Coolant flow has 
exceeded 6.8 lpm 
(1.8gpm) for a cooler, 
8.52lpm (2.25gpm) for 
a chiller.
1. Verify proper coolant flow.  
2. Look for air bubbles in the coolant.
3. Verify that the coolant is mixed in the proper proportions.
180
Selection 
console CAN 
time-out
Auto Gas
Only
The power supply did not 
receive a CAN message 
from the selection 
console within 1 second.
1.  Verify that the power supply-to-selection console 
CONTROL and POWER cables are not damaged and are 
properly connected to PCB3, and the rear of the selection 
console.
2.  Verify that D17 (+5 VDC) and D18 (+3.3 VDC) are 
illuminated on PCB2 inside the selection console. These 
LEDs indicate power to PCB2. Also verify that D26 
(CAN–RX) and D27 (CAN–TX) are illuminated on 
PCB2 inside the selection console. These LEDs indicate 
communication between the selection console and the 
power supply.
3.  If power is present at PCB2 and PCB3 and both selection 
console cables are good, then PCB2 or PCB3 has failed. 
Use the CAN tester to verify which board needs to be 
replaced.
4.  Verify that the gas console control PCB and power 
distribution PCBs are securely mounted to the chassis at 
all four corners.