provided with the drive.
Cleaning cartridges can be used a limited number of times. After a cleaning cartridge has been used to its maximum number of
times, the cartridge is considered expired. When cartridges expire, they must be replaced. Never reuse an expired cleaning
cartridge. Doing so allows previously removed dirt to be reintroduced to the tape drive. Place a mark on the cleaning cartridge
after each use, to best determine when your cleaning cartridge has expired.
IBM only supports the use of IBM cleaning cartridges for IBM tape drives.
SAS and USB Hardware Considerations
SAS and USB cables may affect drive performance. IBM cables are designed specifically to keep the bus as free of noise as
possible. Use of non-IBM cables may adversely affect performance. If IBM service personnel analysis indicates a problem with
non-IBM cables, it may be necessary for the customer to replace them with the appropriate IBM cables.
Microcode Updates
IBM constantly works to provide the best possible products. To make certain that the drives work their very best, IBM
occasionally releases changed microcode for the drives. When a microcode change is developed, IBM makes it available to you
through the service organization or by electronic delivery.
For IBM Power Systems with AIX Operating Systems
For IBM Power Systems with IBM i (OS) Operating Systems
For IBM Power Systems with AIX® Operating Systems
Microcode changes are available from the following IBM® website: https://www.ibm.com/support/fixcentral.
For IBM Power Systems with IBM i (OS) Operating Systems
Microcode changes are available from the following IBM® website: https://www.ibm.com/support/fixcentral.
Microcode can be installed by your IBM authorized service personnel or your system administrator.
Summary
Your drive must be installed in the cleanest possible environment. Additionally, IBM drives require high quality, data grade
media and cleaning on a regular basis. Media must also be stored and handled properly. Improper use, storage or handling of
drives or media may void your IBM warranty or service agreement.
If a drive stops functioning due to a component failure during the drive warranty or maintenance time, IBM will replace the
drive unit. IBM will replace any defective drive under the terms and conditions of the IBM warranty or service agreement. It is
our objective to work with you to identify the cause of any drive problems and provide a solution.
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