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IBM System x3550 M4 Installation And Service Guide

IBM System x3550 M4
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S.3108007 [S.3108007 ] The default system settings have been restored.
Explanation: System Configuration Restored to Defaults
Severity: Error
User response: Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
S.3818004 [S.3818004] The CRTM flash driver could not successfully flash the staging area. A failure occurred.
Explanation: CRTM Update Failed
Severity: Error
User response: Complete the following steps:
1. Continue booting sytem. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the error persists, continue booting system and reflash UEFI image.
4. (Trained service technician only) Replace the system board.
S.3818007 [S.3818007] The firmware image capsules for both flash banks could not be verified.
Explanation: CRTM image capsule could not be verified
Severity: Error
User response: Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 steup, flash UEFI image and reset bank to primary (if required). If system boots without
error, recovery is complete and no additional action is required.
3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the system board.
S.51003 [S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %.
Explanation: [S.51003] An uncorrectable memory error was detected on processor % channel %. The failing DIMM
within the channel could not be determined.
[S.51003] An uncorrectable memory error has been detected during POST.
Fatal Memory Error Occurred
Severity: Error
User response: Complete the following steps:
1. If the node has recently been installed, moved, serviced, or upgraded, verify that the DIMM is properly seated
and visually verify that there is no foreign material in any DIMM connector on that memory channel. If either of
these conditions is found, correct and retry with the same DIMM. (Note: Event Log may contain a recent 00580A4
event denoting detected change in DIMM population that could be related to this problem.)
2. If no problem is observed on the DIMM connectors or the problem persists, replace the DIMM identified by
LightPath and/or event log entry.
3. If problem re-occurs on the same DIMM connector, replace the other DIMMs on the same memory channel.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to this memory error.
5. (Trained Service technician only) If problem re-occurs on the same DIMM connector, inspect connector for
damage. If found, replace system board.
6. (Trained Service technician only) Replace affected Processor.
7. (Trained Service technician only) Replace system board.
S.3108007 S.51003
Appendix B. UEFI/POST diagnostic codes 675

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IBM System x3550 M4 Specifications

General IconGeneral
ProcessorIntel Xeon E5-2600 series
ChipsetIntel C600 series
MemoryUp to 768 GB
StorageUp to 8 x 2.5" hot-swap drives
Form Factor1U rack
Power Supply750 W AC
Network Interface4 x 1 GbE
RAID SupportRAID 0, 1, 10
Expansion Slots3 x PCIe 3.0 slots
Operating System SupportWindows Server, RHEL, SUSE, VMware
ManagementIntegrated Management Module II (IMM2)

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