ClearMark™ Installation, Operation & User Manual – Page 37
V 1.S.10 January 2021
DEGREE OF
QUALIFICATION
REQUIRED
The specified message does not
exist
The message name already exists
Use a different file name
Copying of the file operation failed
Select another message. File may
be in use.
Delete message and recreate or
select another message
Attempt operation again. If it
persists, contact support
The file is currently open or in use
Close the file and try operation
again. If deleting, ensure a
different file is selected first.
DEGREE OF
QUALIFICATION
REQUIRED
Printer cannot load the network
interfaces.
1. Configure network again.
2. Stop and restart the printer.
3. If the error persists, contact
technical support.
Assigned an invalid IP address.
Assigned an invalid mask.
Assigned an invalid gateway.
Assigned an invalid MAC address.
Contact technical support.
Assigned the same IP address to
the two network interfaces.
NetworkDuplicatedHWAdresses
Assigned the same MAC address
to the two network interfaces.
Contact technical support.
NOTE: The procedure to reset the printer to normal operation following an error depends on
whether there is an HMI Touchscreen connected to the printer
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