120
Situation Troubleshooting tips
Reference
page
The remote
control does not
work.
The batteries in the remote control are almost dead.
Replace the batteries.
17
The ID numbers set in the projector and the remote
control are different.
Press the
ID
button with the same ID number as the
projector, then perform the desired operation. The ID
number associated with the projector will display for
3 seconds when any of the
ID
buttons on the remote
control are pressed.
17
Video screen
display freezes.
The FREEZE function is working.
Press the
FREEZE
button to restore the screen to
normal.
36
Colors have
a faded- out
appearance,
or color tone is
poor.
Color settings are not adjusted correctly.
Change the COLOR TEMP, COLOR and/or TINT
settings, using the menu system.
45
COLOR SPACE settings are not correct.
Change the COLOR SPACE setting to AUTO, RGB,
SMPTE240, REC709 or REC601.
50
Pictures appear
dark.
The brightness and/or contrast are adjusted to an
extremely low level.
Adjust BRIGHTNESS and/or CONTRAST settings to a
higher level using the menu system.
44
The projector is operating in Eco mode.
Set ECO MODE to NORMAL and AUTO ECO MODE to
OFF, in the SETUP menu.
55
The lamp is approaching the end of its product life.
Replace the lamp.
108, 109
Pictures appear
blurry.
The lens cover is attached.
Remove the lens cover.
4
Either the focus and/or horizontal phase settings are
not properly adjusted.
Adjust the focus using the
FOCUS + / -
buttons, and/or H
PHASE using the menu system.
29, 49
The lens is dirty or misty.
Clean the lens. Refer to the
Caring for the lens
section.
112
(continued on next page)
Troubleshooting
Problems that can be easily mistaken for machine defects (continued)
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