Ingenico iCT250 - Page 4

NITRO INGENICO ICT250 AND IWL252 2015 PAYMARK SOFTWARE OPERATING GUIDE Version 1.0
11 OPERATION OF TERMINAL ........................................................................................................... 86
11.1 MERCHANT LOGON................................................................................................................. 86
11.1.1 Pending Reversal ....................................................................................................... 87
11.2 MERCHANT ADMINISTRATION FUNCTIONS ........................................................................... 88
11.2.1 Shift Totals ................................................................................................................... 88
11.2.2 Reset Shift Totals ........................................................................................................ 90
11.2.3 Settlement Inquiry ..................................................................................................... 91
11.2.4 Settlement Cutover ................................................................................................... 93
11.3 ELECTRONIC JOURNAL ............................................................................................................ 95
11.4 DUPLICATE RECEIPT .................................................................................................................. 96
12 ELECTRONIC OFFLINE VOUCHERS (EOV) ................................................................................... 97
12.1 NOTIFICATION OF EOV MODE ....................................................................................................... 98
12.2 TO EXIT OUT OF EOV MODE.......................................................................................................... 98
12.3 UPLOAD ELECTRONIC/CONTACTLESS OFFLINE TRANSACTIONS ......................................................... 99
13 DIAGNOSTICS ............................................................................................................................ 101
13.1 TERMINAL DIAGNOSTICS .............................................................................................................. 101
13.2 POS DIAGNOSTICS ..................................................................................................................... 104
13.2.1 Print Stored Transaction Totals ............................................................................... 104
13.2.2 Print Terminal Configuration Reports ..................................................................... 105
13.2.3 Print Pending Transactions ..................................................................................... 106
13.2.4 Comms Test Transaction ......................................................................................... 107
14 TRAINING MODE ........................................................................................................................ 108
15 SAFETY AND MAINTENANCE .................................................................................................... 109
15.1 CLEANING OF THE TERMINAL................................................................................................ 109
15.2 GENERAL SAFETY INFORMATION ......................................................................................... 109
15.3 INGRESS GUARDS ................................................................................................................... 109
15.4 BATTERY INFORMATION ................................................................................................................ 110
15.5 EXTERNAL POWER SUPPLY ..................................................................................................... 110
15.6 CONNECTION ......................................................................................................................... 111
15.7 OPENING THE CABLE COVER ............................................................................................... 111
15.8 CLOSING THE CABLE COVER ................................................................................................ 112
15.9 OPENING PRINTER COMPARTMENT ..................................................................................... 112
15.10 REPLACING PAPER ROLL ....................................................................................................... 113
15.11 PAPER SIZE ............................................................................................................................... 113
15.12 OPENING SIM CARD COMPARTMENT COVER .................................................................. 113
15.13 REPLACING SIM CARD COMPARTMENT COVER ............................................................... 114
15.14 INSTALLING SIM CARD FOR GPRS ........................................................................................ 114
15.15 OPERATING ENVIRONMENT .................................................................................................. 115
16 SKYZER TECHNOLOGIES CONTACT DETAILS ............................................................................ 116