SKYZER TECHNOLOGIES PAGE 87 OF 116
NITRO INGENICO ICT250 AND IWL252 2015 PAYMARK SOFTWARE OPERATING GUIDE Version 1.0
11.1.1 Pending Reversal
Prior to removing a terminal from a merchant’s site, or reprogramming it with a
new merchant ID, it is important to perform a logon to ensure there are no
pending reversals stored on the terminal.
To clear any pending reversals stored on the terminal, simply initiate a
merchant logon.
Stored pending reversals must be cleared from the terminal in order that all
stored transaction data can be processed through the host.
Until stored pending reversals are cleared, it will not be possible to access the
merchant configuration menu and new merchant details will not be accepted
by the terminal.
For quick view, terminal will display the type of transaction stored on the top
right hand side of the screen. If it is a reversal that needs to be uploaded the
terminal will display “R” and if there are pending transaction (Electronic offline
vouchers and/or contactless offline) terminal will display “XXX” indicating the
number of pending transaction stored on the terminal.
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