Ingenico iWL25 Series - Hospitality Utilities; Hospitality Cancellation Transaction

SKYZER TECHNOLOGIES PAGE 107 OF 132
INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE Version 1.00
12.11.5 Hospitality Utilities
Under Hospitality Utility menu, the following function:
12.11.5.1 Hospitality Cancellation Transaction
Preauthorised cancellation transactions are designed to be used if a preauthorised
transaction will not be completed.
The pre authorisation cancellation should be used if:
• the cardholder cancels
• the transaction has expired (30 days since approved preauthorisation or last
top up)
• the merchant cannot deliver goods or services
Step
Terminal Display
Description
1.0
PAYMARK EFTPOS
1.EFTPOS MENU
2.HOSPITALITY MENU
3.ADMIN MENU
4.SUPERVISOR MENU
Press MENU key and then scroll through using down arrow key until
HOSPITALITY MENU is shown on the display.
Press the corresponding number key or ENTER to access HOSPITALITY menu.
2.0
HOSPITALITY MENU
1.AUTHORISATION
2.COMPLETION
3.UTIL
Press 3 to select UTIL.
3.0
SELECT FUNCTION
1. VOID
2. EXTRA CHARGES
3. CARD CHECK
Press 1 to select VOID
4.0
RETRIEVE BY
1. TRAN NUMBER
2. CARD NUMBER
3. AUTH NUMBER
4. INITIAL AUTH AMT
5. FUNDS ON HOLD
Select the desired search criteria by pressing the corresponding number on the
terminal to retrieve stored hospitality transaction.
Example: 1 for TRAN NUMBER
5.0
ENTER TRAN NUM
Enter the transaction number which can be obtained from the receipt.
Example: 000001
6.0
TRAN XXXXXX
AUTH XXXXXX
CARD XXXXXX....XXXX
TOTAL AMT NZ$XX.XX
REQUIRED TRANS. Y/N
Details of selected transaction are displayed.
Press ENTER to print the pending transaction.
Press CLEAR to exit and return to previous screen.
NOTE: The total amount displayed will include the previously authorised amount
plus any top-up amounts already processed for this transaction. This is to notify
the merchant that a top-up transaction was performed.