Ingenico iWL25 Series - Credit Card Surcharge Transaction Process

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INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE Version 1.00
12.1.4 CREDIT CARD SURCHARGE TRANSACTION PROCESS
This function allows the merchant to bypass the surcharge if they do not wish to
surcharge the cardholder.
Perform the steps below to bypass surcharge transaction.
Step
Terminal Display
Description
1.0
Press Menu
2.0
PAYMARK EFTPOS
1.EFTPOS MENU
2.TIPPING MENU
3.HOSPITALITY MENU
4.ADMIN MENU
5.SUPERVISOR MENU
Press MENU key and then scroll through using down arrow key until EFTPOS
MENU is shown on the display.
Press the corresponding number key or ENTER to access EFTPOS menu.
3.0
EFTPOS MENU
1.PURCHASE
2.CASH
3.REFUND
Press the corresponding number key or down arrow key to select PURCHASE to
perform a purchase transaction.
4.0
PURCHASE AMOUNT?
$XX.XX
Key in the purchase amount and press ENTER.
5.0
PRESENT/INSERT
OR SWIPE CARD
$XX.XX
Present or Swipe or Insert the cardholder’s card.
6.0
AMOUNT $XX.XX
CHQ SAV CR
F1 F2 F3 F4
The cardholder presses the corresponding soft key to select their account type.
Example: Press F4 to select CREDIT
7.0
TRANS INCLUDES
SURCHARGE OF
$X.XX
PRESS ENTER TO
ACCEPT
Press ENTER to accept surcharge or CANCEL/CLEAR to decline the transaction
8.0
AWAITING PIN
The terminal prompts AWAITING PIN on the terminal. Advise the cardholder to
key in their PIN on the pinpad.
9.0
CHQ-PIN $XX.XX
****
The cardholder keys in their PIN number followed by ENTER.