Ingenico iWL25 Series - 13 Diagnostics

SKYZER TECHNOLOGIES PAGE 122 OF 132
INGENICO IWL25X 2017 PAYMARK SOFTWARE OPERATING GUIDE Version 1.00
13 DIAGNOSTICS
This function allows the merchant to perform diagnostic functions to aid in the
maintenance of the terminal.
Step
Terminal Display
Description
1.0
Press FUNC
2.0
FUNCTION?
Enter 9904, press ENTER.
3.0
SELF TEST?
ENTER OR CLEAR
Press ENTER to continue with the self test CLEAR to cancel and return to idle
prompt.
4.0
CARD READ TEST?
ENTER OR CLEAR
Press ENTER to start CARD READ TEST, CLEAR to bypass CARD READ TEST
or CANCEL to cancel and return to idle prompt.
4.1
SWIPE CARD
Swipe a magnetic stripe card through the magnetic stripe card reader. Press
ENTER or CLEAR to go to chip read test.
4.2
GOOD CARD READ
Displays if the terminal is successful to read the magnetic stripe data.
4.3
BAD CARD READ
Displays if the terminal is unable to read the magnetic stripe data.
5.0
CHIP READ TEST?
ENTER OR CLEAR
Press ENTER to start CHIP READ TEST, CLEAR to bypass CHIP READ TEST or
CANCEL to cancel and return to idle prompt.
5.1
INSERT CARD
Insert the chip card into the chip card reader slot in the terminal. Press ENTER or
CLEAR to go to keyboard test.
5.2
CARD OK
Displays if the terminal is successful to read the chip card contact.
5.3
CARD IS MUTE
Displays if the terminal is unable to read the chip card contact.
5.4
REMOVE CARD
Remove card from the chip card reader slot.