Intermec EasyCoder PF4i Service Manual

Intermec EasyCoder PF2i, PF4i, and PF4i Compact Industrial—Service Manual 209
Chapter 15—Troubleshooting
• Restart the printer and leave the Test Mode.
Refer to the Intermec Shell Overview in Appendix 1 or in the User’s
Guide.
If the printer works normally in the Test Mode, it is likely that the
malfunction is either due to communication problems, abnormal
conditions at the site of operation, or a custom-made program.
Fingerprint and IPL
Use this short-list to fi nd the symptom that applies to the printer:
Symptom See
• No reaction at power up 15.2
• Printer stops working after startup 15.3
• CPU board failures 15.4
• Power supply unit failures 15.5
• Console errors 15.6
• Error messages 15.7
• No communication (general) 15.8
• No serial communication 15.9
• Sensor malfunctions 15.10
- Label stop sensor
- Headlift sensor
- Label taken sensor
- Ribbon end sensor
• Printing troubles 15.11
- No printout at all
- Overall weak printout
- Weaker printout on either inner or other part of label
- Overall dark printout (bleeding)
- Weak or missing printout of some dots
- Unexpected black printout (completely or partially)
- Only fi rst part of label printed
- Media feed does not work properly
• Ribbon troubles 15.12
- Transfer ribbon breaks
- Transfer ribbon wrinkles
- No transfer printout
• Liner takeup troubles 15.13
• Memory card troubles 15.14
• Paper cutter troubles 15.15

Intermec EasyCoder PF4i Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Power consumption (standby)	15 W
Power consumption (printing)	300 W
Media thickness	3/7.5 mm
Maximum label width	104 mm
Maximum label length	0.4 m
Maximum roll diameter	152.4 /213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Product color	Blue, Silver
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	405 mm
Width	244 mm
Height	178 mm
Weight	8000 g