Inxpect SRE 200 Series - 9. Troubleshooting; 9.1 Troubleshooting procedures

Inxpect SRE 200 Series | Instruction manual v1.5 DEC 2023|Inxpect SAF-IM-200S_5m_7_00047_en_v1.5|© 2021-2023 Inxpect SpA
85
9. Troubleshooting
Machinery maintenance technician
The machinery maintenance technician is a qualified person with the administrator privileges required to modify
the configuration of Inxpect SRE 200 Series through the software and perform maintenance and troubleshooting.
Contents
This section includes the following topics:
9.1 Troubleshooting procedures 85
9.2 Event log management 89
9.3 INFOevents 93
9.4 ERRORevents (control unit) 95
9.5 ERRORevents (sensor) 97
9.6 ERRORevents (CANbus) 99
9.1 Troubleshooting procedures
Note: if requested by Technical Support, in Settings > Activity History, click Download sensor debug info to
download the files and forward them to Inxpect for debugging.
9.1.1 Control unit LED
For more details about the LEDs in the control unit, see "Control units" on page16 and "System status LEDs" on
page20.
LED Status
Inxpect Safety
application messages
Problem Solution
S1* Steady red CONTROLUNIT
POWERERROR
At least one voltage
value on the control
unit is wrong
If at least one digital input is
connected, check that the
SNS input and the GND input
are connected.
Check that the input power
supply is the specified type
(see "General specifications"
on page105).
S1 + S3 Steady red BACKUP or RESTORE
ERROR
Error during the
backup and restore
to/from microSD
card
Check if the microSD card is
inserted.
Check if the configuration
file on the microSD card is
present and not corrupted.
S2 Steady red CONTROLUNIT
TEMPERATUREERROR
Control unit
temperature value is
wrong
Check that the system is
operating at the correct
operating temperature (see
"General specifications" on
page105).
S3 Steady red OSSD ERROR or INPUT
REDUNDANCY ERROR
At least one input or
output is in error
If at least one input is used,
check that both the
channels are connected and
that there is no short-circuit
on the outputs.
If the problem persists,
please contact Technical
Support.