Ithaca Epic 950 - Contact Information

95-05245 Rev G Page iii
Table of Contents
Change History..........................................................................................i
Disclaimer................................................................................................ ii
Copyright................................................................................................. ii
Trademarks.............................................................................................. ii
Table of Contents......................................................................................iii
Figures ...................................................................................................vi
Tables ....................................................................................................vi
Introducing Your Epic 950 Printer.........................1
About Your Epic 950 Printer......................................................................... 3
Who Should Read This Guide?..................................................................... 4
What Is Included in This Guide?.................................................................... 4
Warranty Options ...................................................................................... 4
Technical and Sales Support........................................................................ 5
On-line Technical Support........................................................................ 5
Telephone Technical Support.................................................................... 5
Return Materials Authorization and Return Policies ........................................ 6
Service Programs................................................................................... 6
Sales Support........................................................................................ 6
Contact Information ................................................................................ 7
Epic 950 Specifications and Requirements .............9
Epic 950 Specifications and Requirements.....................................................11
Standard Features.................................................................................11
Optional Features..................................................................................12
Dimensions..........................................................................................13
Interface..............................................................................................13
Printer ................................................................................................13
Printer Environmental Conditions..............................................................13
Power Requirements..............................................................................13
Test Standards.....................................................................................14
Mechanism Characteristics......................................................................14
Printing Specifications ............................................................................15
Ticket Specifications ..............................................................................15
Design Envelope: Ticket Clearance...........................................................16
Black Dot Position and Presentation Scheme...............................................17
Ticket Stack Orientation..........................................................................18
Mounting Requirements.................................... 19
Mounting Requirements.............................................................................21
Outer Chassis to Final Product.................................................................21
Custom Bezel Specifications and Recommendations.....................................22
Epic 950 Printer Sensors................................... 25
Printer Sensors........................................................................................27
Cover Open Switch................................................................................27
Ticket Low Sensor.................................................................................27
Ticket Burst Sensor ...............................................................................27
Top-of-Form/Ticket Out Sensor ................................................................28