Installation and Settings
CardioCoach PRO User Manual | Page 75
Error Messages
Couldn’t Read Battery Level
1. The CardioCoach could not read the heart rate monitor’s battery
level. This may or may not be an indication of a low battery.
2. As long as there is a heart rate being detected, the test may proceed.
No CardioCoach has been connected
1. Ensure CardioCoach is powered on and red power LED is lit.
2. Verify connection setup:
(USB Only) Ensure USB cable is securely connected.
(Bluetooth Only) Ensure Bluetooth pairing has been established
and Bluetooth is enabled.
3. Click Try again.
4. Allow a few seconds for the software to recognize the CardioCoach.
5. If the green Status LED turns solid, click Try again.
6. If the green Status LED continues to flash:
USB Only:
Go to Green Status Light Continues Flashing—USB
Connection.
Bluetooth Only:
Go to Green Status Light Continues Flashing—
Bluetooth Connection.
7. Power off the CardioCoach, then power it back on.
8. Repeat steps 4, 5, and 6.
9. If problems persist, contact KORR.
No Equipment Interface settings selected
3. Go to Equipment Interface.
4. Make sure the equipment you wish to use is selected as default.
5. If problems persist, contact KORR.
Check Heart Rate
1. If applicable, ensure device heart rate monitor is powered on.
2. Ensure heart rate monitor is connected.
Bluetooth Only:
See Connect the BLE Heart Rate Monitor via
Bluetooth. This process needs to be repeated each time a test is
started.
Note: If at any point during troubleshooting you click Try again and
the message does not re-appear, there is no need to continue
troubleshooting.
Note: If at any point during troubleshooting you click Try again and
the message does not re-appear, there is no need to continue
troubleshooting.
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