UserResponse
Completethefollowingsteps:
1.Ifsystemfailedtobootsuccessfully,DCcyclesystem.
2.IfsystembootstoF1setup,updatetheUEFIimageandresetbanktoprimary(ifrequired).Ifthe
systembootswithouterror,recoveryiscompleteandnoadditionalactionisrequired.
3.Ifsystemfailstoboot,orifthefirmwareupdateattemptfails,replacethesystemboard.
•S.51003[S.51003]
Explanation:AnuncorrectablememoryerrorwasdetectedinDIMMslot%onrank%.[S.51003]An
uncorrectablememoryerrorwasdetectedonprocessor%channel%.ThefailingDIMMwithinthe
channelcouldnotbedetermined.[S.51003]Anuncorrectablememoryerrorhasbeendetected.Fatal
MemoryErrorOccurred
Severity
Error
UserResponse
Completethefollowingsteps:
1.Ifthecomputenodehasrecentlybeeninstalled,moved,serviced,orupgraded,verifythat
theDIMMisproperlyseatedandvisuallyverifythatthereisnoforeignmaterialinanyDIMM
connectoronthatmemorychannel.Ifeitheroftheseconditionsisfound,correctandretrywith
thesameDIMM.(Note:TheeventLogmightcontainarecent00580A4eventdenotingdetected
changeinDIMMpopulationthatcouldberelatedtothisproblem.)
2.IfnoproblemisobservedontheDIMMconnectorsortheproblempersists,replacetheDIMM
identifiedbyLightPathand/oreventlogentry.
3.IfproblemrecursonthesameDIMMconnector,replacetheotherDIMMsonthesamememory
channel.
4.ChecktheIBMsupportsiteforanapplicableservicebulletinorfirmwareupdatethatapplies
tothismemoryerror.
5.IfproblemrecursonthesameDIMMconnector,inspectconnectorfordamage.Iffound,
replacethesystemboard.
6.Replacetheaffectedprocessor.
7.Replacesystemboard.
•S.51006[S.51006]
Explanation:Amemorymismatchhasbeendetected.Pleaseverifythatthememoryconfigurationis
valid.OneorMoreMismatchedDIMMsDetected
Severity
Error
UserResponse
Completethefollowingsteps:
1.Couldfollowanuncorrectablememoryerrororfailedmemorytest.Checkthelogandservice
thateventfirst.DIMMsdisabledbyothererrorsoractionscouldcausethisevent.
2.VerifythattheDIMMsareinstalledinthecorrectpopulationsequence.
AppendixB.UEFI(POST)errorcodes497