Lenovo x3650 M5 - Page 108

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
6.(Trainedtechnicianonly)replacethesystemboard(see“Removingthesystem
board”onpage283and“Replacingthesystemboard”onpage286).
7.ReinstalltheMicroprocessor1;then,restartingtheserver.IfthePwrrailGerror
hasbeenrecordedinthesystemeventlogagain,theProcessorthatyoujust
reinstalledisdefective.ReplacethedefectiveProcessor.
•(Trainedtechnicianonly)Microprocessor1(See“Removingamicroprocessor
andheatsink”onpage267and“Replacingamicroprocessorandheatsink”
onpage273).
ThePwrrailHerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailHerrorhasbeenrecordedin
thesystemeventlog:
•Harddiskdrivesatbackplaneassembly3
•Harddiskdrivebackplaneassembly3
•PCIeSolidstatedrives
•PCIeSolidstatedrivebackplaneassembly
3.Restarttheserver.IfthePwrrailHerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283and“Replacingthesystemboard”onpage286).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailHerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Harddiskdrivebackplaneassembly3
•Harddiskdrivesatbackplaneassembly3
•PCIeSolidstatedrivebackplaneassembly
•PCIeSolidstatedrives
ThePwrrailIerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailIerrorhasbeenrecordedin
thesystemeventlog:
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
3.Restarttheserver.IfthePwrrailIerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283
and“Replacingthesystemboard”onpage286).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailIerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
96LenovoSystemx3650M5InstallationandServiceGuide