Lenovo x3650 M5 - Power Problems

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
•AnyexternalSASandSATAdeviceisturnedon.Youmustturnonanexternal
SASandSATAdevicebeforeyouturnontheserver.
4.Reseatthefailingdevice.
5.Replacethefailingdevice.
Powerproblems
Usethetroubleshootingtablestofindsolutionstoproblemsthathaveidentifiablesymptoms.
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
Thepower-controlbuttondoes
notwork,andtheresetbutton
doesnotwork(theserverdoes
notstart).
Note:Thepower-control
buttonwillnotfunctionuntil
approximately5to10seconds
aftertheserverhasbeen
connectedtopower.
1.Makesurethatthepower-controlbuttonisworkingcorrectly:
a.Disconnecttheserverpowercords.
b.Reconnectthepowercords.
c.(Trainedtechnicianonly)Reseattheoperatorinformationpanelcable,and
thenrepeatstepsa.onpage92
andb.onpage92.
•(Trainedtechnicianonly)Iftheserverstarts,reseattheoperatorinformation
panel.Iftheproblemremains,replacetheoperatorinformationpanel.
•Iftheserverdoesnotstart,bypassthepower-controlbuttonbyusing
theforcepower-onjumper(see“System-boardswitches,jumpers,and
buttons”onpage30).Iftheserverstarts,reseattheoperatorinformation
panel.Iftheproblemremains,replacetheoperatorinformationpanel.
2.Makesurethattheresetbuttonisworkingcorrectly:
a.Disconnecttheserverpowercords.
b.Reconnectthepowercords.
c.(Trainedtechnicianonly)Reseattheoperatorinformationpanelcable,and
thenrepeatstepsa.onpage92
andb.onpage92.
•(Trainedtechnicianonly)Iftheserverstarts,replacetheoperator
informationpanel.
•Iftheserverdoesnotstart,goto3onpage92.
3.Makesurethatbothpowersuppliesinstalledintheserverareofthesametype.
Mixingdifferentratingsofpowersuppliesintheserverwillcauseasystemerror
(CONFGiconwillbeshownontheLCDsysteminformationdisplaypanel).
4.Makesurethat:
•Thepowercordsarecorrectlyconnectedtotheserverandtoaworking
electricaloutlet.
•Thetypeofmemorythatisinstallediscorrect.
•TheDIMMsarefullyseated.
•TheLEDsonthepowersupplydonotindicateaproblem.
Chapter3.Troubleshooting91