Lenovo x3650 M5 - Page 104

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
•Themicroprocessorsareinstalledinthecorrectsequence.
5.Reseatthefollowingcomponents:
a.Operatorinformationpanelconnector
b.Powersupplies
6.Replacethecomponentslistedinstep5onpage92oneatatime,intheorder
shown,restartingtheservereachtime.
7.Ifyoujustinstalledanoptionaldevice,removeit,andrestarttheserver.If
theservernowstarts,youmighthaveinstalledmoredevicesthanthepower
supplysupports.
8.See“Power-supplyLEDs”onpage71.
9.See“Solvingundeterminedproblems”onpage104.
ThePwrrailAerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.(Trainedtechnicianonly)removemicroprocessor1ifthePwrrailAerrorhas
beenrecordedinthesystemeventlog.
3.(Trainedtechnicianonly)replacethesystemboard(see“Removingthesystem
board”onpage283
and“Replacingthesystemboard”onpage286).
4.Reinstallthecomponent;then,restartingtheserver.IfthePwrrailAerrorhas
beenrecordedinthesystemeventlogagain,thecomponentthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
•(Trainedtechnicianonly)Microprocessor1(see“Removingamicroprocessor
andheatsink”onpage267and“Replacingamicroprocessorandheatsink”
onpage273).
ThePwrrailBerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemoveDIMMs1through12ifPwrrailBerrorhasbeenrecordedinthesystem
eventlog.
3.Restarttheserver.IfthePwrrailBerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283and“Replacingthesystemboard”onpage286).
4.ReinstalltheDIMMoneatatime,restartingtheservereachtime.IfthePwrrail
Berrorhasbeenrecordedinthesystemeventlogagain,theDIMMthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
ThePwrrailCerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.(Trainedtechnicianonly)removemicroprocessor2ifPwrrailCerrorhasbeen
recordedinthesystemeventlog.
3.Restarttheserver.IfthePwrrailCerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283and“Replacingthesystemboard”onpage286).
4.ReinstalltheProcessor;then,restartingtheserver.IfthePwrrailCerrorhas
beenrecordedinthesystemeventlogagain,theProcessorthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
•(Trainedtechnicianonly)Microprocessor2(see“Removingamicroprocessor
andheatsink”onpage267and“Replacingamicroprocessorandheatsink”
onpage273
).
92LenovoSystemx3650M5InstallationandServiceGuide