Lenovo x3650 M5 - Page 105

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
ThePwrrailDerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemoveDIMMs13through24ifPwrrailDerrorhasbeenrecordedinthe
systemeventlog.
3.Restarttheserver.IfthePwrrailDerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283
and“Replacingthesystemboard”onpage286).
4.ReinstalltheDIMMoneatatime,restartingtheservereachtime.IfthePwrrail
Berrorhasbeenrecordedinthesystemeventlogagain,theDIMMthatyoujust
reinstalledisdefective.Replacethedefectivecomponent.
ThePwrrailEerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailEerrorhasbeenrecordedin
thesystemeventlog:
•OptionalDVDdrive(ifoneisinstalled)
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
•LCDmonitorconnectedtofrontVGAport(ifoneispresent)
•Optionaladapter(ifoneispresent)installedinriser-cardassembly2
•Riser-cardassembly2
3.Restarttheserver.IfthePwrrailEerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283and“Replacingthesystemboard”onpage286).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailEerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•Riser-cardassembly2(See“Removingariser-cardassembly”onpage179
and“Replacingariser-cardassembly”onpage181).
•Optionaladapter(ifoneispresent)installedinriser-cardassembly2(See
“Removinganadapter”onpage185and“Replacinganadapter”onpage
189
).
•LCDmonitorconnectedtofrontVGAport(ifoneispresent)
•Harddiskdrivebackplaneassembly1and/orbackplaneassembly2
•Harddiskdrivesatbackplaneassembly1and/orbackplaneassembly2
•OptionalDVDdrive,ifoneispresent(see“Removinganopticaldrive”on
page160and“Replacinganopticaldrive”onpage161).
Chapter3.Troubleshooting93