Lenovo x3650 M5 - Page 110

•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•Gotothesupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
4.Reinstallthecomponentoneatatime,intheordershown,restartingthe
server.IfthePwrrailLerrorhasbeenrecordedinthesystemeventlogagain,
thecomponentthatyoujustreinstalledisdefective.Replacethedefective
component.
•OptionalPCIadaptorpowercable(ifoneispresent)
•PCIRiserCardAssemblywheretheoptionalPCIadaptorpower
cable-correlatedPCIadaptorisinstalled
•OptionalPCIadaptorpowercable-correlatedPCIadaptor
ThePwrrailMerrorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrailMerrorhasbeenrecordedin
thesystemeventlog:
•OptionalPCIadaptorpowercable-correlatedPCIadaptor
•PCIRiserCardAssemblywheretheoptionalPCIadaptorpower
cable-correlatedPCIadaptorisinstalled
•OptionalPCIadaptorpowercable(ifoneispresent)
3.Restarttheserver.IfthePwrrailMerrorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage283and“Replacingthesystemboard”onpage286).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrailMerrorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•OptionalPCIadaptorpowercable(ifoneispresent)
•PCIRiserCardAssemblywheretheoptionalPCIadaptorpower
cable-correlatedPCIadaptorisinstalled
•OptionalPCIadaptorpowercable-correlatedPCIadaptor
Theserverdoesnotturnoff.
1.DeterminewhetheryouareusinganAdvancedConfigurationandPower
Interface(ACPI)oranon-ACPIoperatingsystem.Ifyouareusinganon-ACPI
operatingsystem,completethefollowingsteps:
a.PressCtrl+Alt+Delete.
b.Turnofftheserverbypressingthepower-controlbuttonandholditdownfor
5seconds.
c.Restarttheserver.
d.IftheserverfailsPOSTandthepower-controlbuttondoesnotwork,
disconnectthepowercordfor20seconds;then,reconnectthepowercord
andrestarttheserver.
2.IftheproblemremainsorifyouareusinganACPI-awareoperatingsystem,
suspectthesystemboard.
Theserverunexpectedlyshuts
down,andtheLEDsonthe
operatorinformationpanelare
notlit.
See“Solvingundeterminedproblems”onpage104
.
98LenovoSystemx3650M5InstallationandServiceGuide