Lexmark E320 - Page 127

Diagnostic information 2-97
4500
The paper fails to feed from the
optional Tray 2.
• Make sure the optional Tray 2 is
selected from the printer driver.
• Make sure the tray is pushed all
the way in.
• Make sure the metal plate is
pressed down before inserting it
into the printer.
Note: Once the tray is inserted, the
metal plate springs up so the
paper can feed into the
printer.
• Make sure the paper does not
exceed the stack height indicator.
• Make sure the paper is under both
corner bucklers (see loading
paper in the User’s Reference).
• Remove the paper from the
optional Tray 2 and fan the paper.
• Check the rubber on the D–roll
assembly (pick roll).
The Load Paper light is on even
though there is paper loaded in
the optional Tray 2.
• Make sure the tray is pushed all
the way in.
• Press Continue.
The printer does not print after a
paper jam has been cleared.
• Clear all jams.
• Press and release Continue or
open and close the printer cover
to restart the printer.
• Make sure the print cartridge is
installed properly.
Problem Action