2-98 Service Manual
4500
Unexpected characters print or
characters are missing.
• Ensure correct printer driver is
being used.
• Press and hold Continue until all
lights come on to reset printer to
user default settings.
• Select hex trace mode to
determine what the problem is.
• Restore factory defaults.
• Make sure the parallel cable or
USB cable is firmly plugged in at
the back of the printer.
Jobs are not printing and the Error
light is on solid.
• Make sure the print cartridge is
installed properly.
• Make sure the printer top cover is
closed.
While in PostScript® 3 emulation,
the printer is flushing data
(Ready/Data and Error lights are
blinking).
• Ensure the correct PostScript
driver is being used.
• The Lexmark E220, E320, and
E321 do not support PostScript
emulation.
• The printer doesn’t have enough
memory to print the job. Install
more memory.
Manual duplex isn’t on the printer. The printer driver may not support
manual duplex. Go to the Lexmark
Web site at www.lexmark.com to
download the latest printer driver.
While using manual duplex, the
printer gets a paper jam.
A paper jam interrupts the duplex
process. As a result, the information
on the page that jammed is lost.
• Press and release Cancel to
cancel the print job.
• Press and hold Cancel
(approximately 3 seconds) to
reset the printer.
• Resend the print job.
Problem Action
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