Lexmark MB2236 - User Attendance Messages; Non-Lexmark Supply

Action Yes No
Step 20
Replace the main drive. See
“Main drive removal” on page 234.
Does the problem remain?
Go to step 21. The problem is
solved.
Step 21
a Reseat all the cables on the controller board.
b Check if the controller board LED lights up.
c Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Contact the next
level of support.
Go to step 22.
Step 22
Replace the controller board. See
“Controller board removal” on
page 228.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
User attendance messages
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
The Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results
if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage the
Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can aect warranty coverage. Damage
caused by the use of third-party supplies or parts may not be covered by the warranty.
If a customer accepts any and all of these risks and proceeds with the use of non-genuine supplies or parts in
the printer, then instruct the customer to press and hold X and # simultaneously from the control panel for 15
seconds. Do not perform this action yourself.
If a customer does not want to accept these risks, then remove the third-party supply or part from the printer
and install a genuine Lexmark supply or part. For more information, see
Using genuine Lexmark parts and supplies.
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then instruct the
customer to reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
2 Select the part or supply to reset.
3400-48x
Diagnostics and troubleshooting
117