Printer hardware errors
111 error messages
111 error messages
Error code Description Action
111.20 Printhead error (mirror motor lock) was detected
before the motor was turned on.
See
“Printhead error 1 service check” on
page 153.
111.21 No printhead power (+5V) when the laser servo
started.
111.30 The printhead failed during power on tests.
111.31 Printhead error (no first HSYNC) was detected.
111.32 Printhead error (lost HSYNC) was detected.
111.33 Printhead error (lost HSYNC) was detected
during servo.
111.34 Printhead error (mirror motor lost lock) was
detected.
111.35 Printhead error (mirror motor never got first lock)
was detected.
111.36 Printhead error (mirror motor lock never
stabilized) was detected.
See
“Printhead error 2 service check” on
page 154.
111.37 Paper reached the sensor (input sensor S3) but
the mirror motor was not locked.
111.38 Paper reached the sensor (input sensor S3) but
the printhead startup was not complete.
111.40 The wrong printhead is installed. See
“Printhead error 1 service check” on
page 153.
3400-48x
Diagnostics and troubleshooting
142
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