Insucient memory service check
Action Yes No
Step 1
a Perform a POR.
b Send a simple print job with no image.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then select Advanced print
quality samples.
b Check the test pages for print quality defects.
Are there print quality defects?
Go to step 3. The problem is
solved.
Step 3
Make sure that the printer is using the latest firmware version, and
update if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Complex page service check
Action Yes No
Step 1
a Perform a POR.
b Send a simple print job with no image.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then select Advanced print
quality samples.
b Check the test pages for print quality defects.
Are there print quality defects?
Go to step 3. The problem is
solved.
Step 3
Make sure that the printer is using the latest firmware version, and
update if necessary.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
3400-48x
Diagnostics and troubleshooting
141