Action Yes No
Step 20
Replace the HVPS. See
“HVPS removal” on page 231.
Note: Make sure to perform the HVPS characterization when
replacing the HVPS.
Does the problem remain?
Go to step 21. The problem is
solved.
Step 21
a Reseat all the cables connected to the LVPS.
b Check the cables for proper connection and damage.
c Check the fuse for continuity.
d Check the electronic components on the LVPS for damage.
e Check the LVPS for proper installation and damage.
Is the LVPS properly installed and free of damage?
Contact the next
level of support.
Go to step 22.
Step 22
a Make sure that the LVPS is compatible with the fuser and the
printer.
b Make sure that the fuser connector has voltage.
c Make sure that the correct power input voltage is used.
Does the problem remain?
Go to step 23. The problem is
solved.
Step 23
Replace the LVPS. See
“LVPS removal” on page 230.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Compressed images appear on prints check
3400-48x
Diagnostics and troubleshooting
79
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