Lexmark MB2236 - Paper Jams; Avoiding Jams

Action Yes No
Step 12
a Reseat the transfer roller.
b Enter the Diagnostics menu, and then select Advanced Print
Quality Samples.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
Replace the transfer roller. See
“Transfer roller removal” on
page 242.
Does the problem remain?
Go to step 14. The problem is
solved.
Step 14
a Clean the printhead lens.
b Reseat the two printhead cables at both ends.
c Perform a print test.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
a Make sure that the printhead cables are properly connected.
b Check the printhead for proper installation and damage.
Is the printhead properly installed and free of damage?
Contact the next
level of support.
Go to step 16.
Step 16
Replace the printhead. See
“Printhead removal” on page 251.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Paper jams
Avoiding jams
Load paper properly
•
Make sure that the paper lies flat in the tray.
3400-48x
Diagnostics and troubleshooting
89