Action Yes No
Step 6
a Reseat all the cables connected to the LVPS.
b Check the cables for proper connection and damage.
c Check the fuse for continuity.
d Check the electronic components on the LVPS for damage.
e Check the LVPS for proper installation and damage.
Is the LVPS properly installed and free of damage?
Contact the next
level of support.
Go to step 7.
Step 7
a Make sure that the LVPS is compatible with the fuser and the
printer.
b Make sure that the fuser connector has voltage.
c Make sure that the correct power input voltage is used.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Replace the LVPS. See
“LVPS removal” on page 230.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Repeating defects check
Action Yes No
Step 1
a Make sure that the toner cartridge is supported.
b Make sure that the toner cartridge and imaging unit are not
empty.
c Check if the toner cartridge is new.
Is the toner cartridge new?
Go to step 2. Go to step 3.
Step 2
Make sure to remove the packing material on the toner cartridge
and imaging unit.
Does the problem remain?
Go to step 3. The problem is
solved.
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Diagnostics and troubleshooting
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