Lexmark MB2236 - Page 46

Action Yes No
Step 1
a Clear the paper path of debris and contamination.
b Remove, and then insert the imaging unit and toner cartridge.
Note: Shake the toner cartridge and imaging unit before
inserting them.
c Perform a POR.
d Enter the Diagnostics menu, and then select Advanced Print
Quality Samples.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the paper type is supported.
b Make sure that the paper type and size settings match the
paper type and size set on the tray.
c Make sure that the paper has no damage or defects.
d Make sure that the paper tray guides are properly set.
e Make sure that the paper size setting in the duplex unit is
properly set.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
a Check the fuser cables for proper connection and damage.
b Check the fuser access door for damage.
c Check if the fuser gears are in proper contact with the drive
gears.
d Make sure that the fuser is compatible with the LVPS.
e Check the fuser for proper installation and damage.
Is the fuser properly installed and free of damage?
Go to step 6. Go to step 4.
Step 4
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b Select Motor (transport).
c Open the rear door, and then check if the fuser exit rollers turn.
d Open the fuser access door, and then check if the hot rollers
turn.
Are the rollers properly working?
Go to step 6. Go to step 5.
Step 5
Replace the fuser. See
“Fuser removal” on page 245.
Does the problem remain?
Go to step 6. The problem is
solved.
3400-48x
Diagnostics and troubleshooting
46